Yes. Before any watch joins our collection, it undergoes a watchmaker's inspection, and we confirm the result with an A2 Watches certificate of authenticity. We never offer a piece about which we have the slightest doubt.

We check its provenance and documents, the consistency of the reference and serial numbers, the authenticity of the components, the condition of the movement and its timekeeping, water resistance, and the condition of the case, crystal, dial and bracelet. The full process is described in our Journal article on recognising authentic pre-owned watches.

Every piece has a documented provenance. We acquire watches on the basis of an invoice or a purchase agreement, and pieces accepted on consignment on the basis of a consignment agreement with the owner.

Honestly and without exaggeration. Every photograph shows the actual piece, and any signs of wear, replaced parts or missing items from the set are stated in the description.

Full Set means the watch comes complete with its original box and the manufacturer's papers, such as the warranty card or certificate. The completeness of the set affects a watch's value, as we explain in more detail in our Journal.

Where we know a piece's service history, we state it in the description, and watches that have recently been serviced are marked accordingly in their name. Regardless of its history, every watch is inspected by our watchmaker before sale.

Every watch comes with a 12-month seller's warranty from the date of purchase, together with an A2 Watches warranty certificate.

The warranty covers the proper functioning of the watch for 12 months. Detailed terms are set out in our terms of sale. Your statutory consumer rights apply in addition to the warranty.

Simply write to a2@a2watches.pl or call +48 608 807 128 and describe the issue. We respond to complaints within 14 days and explain the next steps.

Simply add the watch to your basket and proceed to checkout. If you would prefer to talk first, you are welcome to contact us by phone, email or WhatsApp.

The available payment methods, including bank transfer and online payments, are shown at checkout. For personal collection, the method of payment is agreed individually.

Yes. Every purchase is accompanied by a receipt or a VAT invoice. Please provide your invoice details when placing your order.

Yes. We can reserve a watch for you for 48 hours. Simply contact us by phone or WhatsApp, and during that time the piece will not be available to other clients.

All payments are processed in Polish złoty. On the English version of the site, prices are shown in euros for guidance, based on the current National Bank of Poland exchange rate.

Watches are sent by insured courier, carefully packed with their value in mind. The available delivery options and their cost are shown in the basket.

We dispatch your order within 3 business days of receiving payment.

Yes. By appointment, we are glad to meet in Warsaw, Łódź, Kielce or Radom, where you can examine the watch, try it on and collect it on the spot.

We currently ship within Poland. If you would like delivery to another country, please contact us and we will discuss the options individually.

Yes. When buying at a distance, you may withdraw from the contract within 14 days of receiving the watch, without giving a reason. We refund the payment within 14 days of receiving your notice of withdrawal.

Please contact us first, then send the watch back with its complete set, in unchanged condition and carefully packed, to the address given in our terms of sale.

Yes. We buy luxury watches and also accept them on consignment. Simply complete the valuation form and we will reply with a specific offer.

When we buy your watch, we purchase it outright and settle payment on the agreed date. On consignment, we present the watch in our collection and settle with you once it is sold, on the terms set out in the consignment agreement.

Yes, we search on request. Simply tell us which model you are looking for, along with the year, condition and budget, and we will search the market and come back with proposals.

Yes. You can submit a watch for diagnosis, inspection or servicing via our service form. We reply with a recommendation for the next steps and an indicative schedule.

VIP Club members are notified of every new watch 48 hours before it appears in our collection. Membership is free, you can join in the footer of the site, and you may unsubscribe at any time.