12-month warranty · Every watch with a certificate of authenticity

Service

Professional watchmaking care for your watch

Briefly describe your watch and the issue. We will come back with a recommendation for next steps and arrange how to receive your watch.

01

You describe the issue

You provide the brand, model, symptoms, service history and the preferred scope of inspection.

02

We assess the scope

We review your request and decide whether diagnostics, an inspection or a full service is needed.

03

We agree on next steps

We come back with a recommendation, a way to hand over the watch and an indicative timeline.

Service form

Submit a watch for diagnostics or service

The form is deliberately short. Just your contact details, basic watch information and a description of the symptoms.

Service request